Resolved
This incident has been resolved and full transcription services are available. Note and Document regeneration may be required for sessions affected during this time.
Posted Mar 11, 2025 - 16:26 UTC
Investigating
We are currently investigating an issue processing transcription requests. Some users may experience delayed or failed requests.
Posted Mar 11, 2025 - 16:04 UTC
This incident affected: United States (API, Heidi Web App, Heidi Mobile App, Heidi SDK, Heidi Desktop App, Heidi Server), United Kingdom (API, Heidi Web App, Heidi Mobile App, Heidi SDK, Heidi Desktop App, Heidi Server), Australia (API, Heidi Web App, Heidi Mobile App, Heidi SDK, Heidi Desktop App, Heidi Server), Canada (API, Heidi Web App, Heidi Mobile App, Heidi SDK, Heidi Desktop App, Heidi Server), and Europe (API, Heidi Web App, Heidi Mobile App, Heidi SDK, Heidi Desktop App, Heidi Server).